FOR ELIGIBLE PURCHASERS
Securely Acquire
NatGold NATG
NatGold has partnered with High Ridge Trust, Co. to provide eligible purchasers with a secure account and custody experience.
High Ridge Trust, Co. manages identity verification, account opening, U.S. dollar funding, and custody, and acts on client-submitted instructions to purchase or sell NATG.
SECURE. COMPLIANT. CUSTODY ELEVATED.
- Qualified Custodian
Held by High Ridge Trust, Co., a qualified custodian. - Institutional-Grade Security
Built on robust security standards and cold storage practices. - Client-Directed
You instruct. We execute. You stay in control. - Clear Records and Reporting
Transparent confirmations and detailed account reporting.
GENERAL NOTICE
The FAQs below are provided for general informational purposes and do not replace or modify the High Ridge Trust, Co. account agreements, disclosures, fee schedules, transaction-specific terms, or NatGold’s issuer disclosures. If there is any inconsistency, the applicable agreements, disclosures, and transaction terms will govern. Purchasing NATG involves risk. Please review all applicable disclosures and terms before proceeding.
Frequently Asked Questions
Getting Started
This process is available to purchasers who satisfy High Ridge Trust, Co.’s eligibility and account-opening requirements. Each application is reviewed individually, and beginning the onboarding process does not guarantee approval.
You will generally be asked to provide personal identification and contact information, documentation confirming your identity and residence, and information about the source of the money you plan to use.High Ridge Trust, Co. may request additional information or documentation depending on your circumstances and the results of its review.
Your account will be opened upon approval. Before approval, you must complete the required account documentation, identity verification, and compliance review.You should not send funds until High Ridge Trust, Co. confirms that your account has been opened and provides you with wire instructions.
Once your High Ridge Trust account is open and your wire has been received, please allow up to two business days for your U.S. dollars to be converted into NATG and for the tokens to appear in your account.
Your account may show as open before your NATG balance is displayed. This is normal and does not require you to refresh the page or take any additional action. We kindly ask that you allow the full two-business-day processing period before contacting us for a status update. If your NATG balance is not reflected after that time, please reach out, and we will be happy to assist.
Purchase Amount and Account Funding
During the process, you will indicate the amount in U.S. dollars that you wish to use to purchase NATG. You will not select a specific number of NATG tokens.Your indicated purchase amount is not an executed order and does not reserve NATG or lock in a price. Once your account has been approved and funded, High Ridge Trust, Co. will present the applicable transaction terms, including the price, applicable fees, and resulting quantity of NATG.
The minimum NATG purchase amount is $3,000.You may specify a higher U.S. dollar purchase amount, subject to applicable transaction limits, available NATG inventory or liquidity, and High Ridge Trust, Co.’s requirements.
After your account has been approved and all required account documentation has been completed, High Ridge Trust, Co. will provide U.S. dollar wire instructions through its secure client environment.Funds must be sent using the instructions provided by High Ridge Trust, Co. and from a funding source acceptable to High Ridge and associated with you.
High Ridge Trust, Co. will review, reconcile, and credit cleared funds to your account. Funds that do not satisfy applicable compliance, operational, or funding requirements may be delayed, held, rejected, or returned.Once your funds are available and NATG is available for purchase, High Ridge Trust, Co. will present the applicable transaction terms, including the price, fees, and resulting NATG quantity.
Your available U.S. dollar balance will remain in your High Ridge Trust, Co. account. You may retain the funds in your account or request a permitted withdrawal, subject to your account agreements, applicable holds, compliance review, processing requirements, and fees.
No. Joining the notification list, beginning onboarding, specifying a purchase amount, opening an account, or funding your account does not reserve NATG or lock in a price.The quantity of NATG associated with your purchase amount will be determined using the transaction terms available when your purchase is ready to be processed. High Ridge Trust, Co. will present the price, applicable fees, and resulting NATG quantity.
Custody, Wallets, and Account Control
No. You do not need to create, secure, or manage your own crypto wallet.NATG acquired pursuant to your instructions will be held in custody in your High Ridge Trust, Co. account. You will be able to view your holdings and supported account activity through High Ridge’s secure client portal.
High Ridge Trust, Co. holds your NATG in custody and maintains the books and records associated with your account and holdings.You control the activity in your account by submitting authenticated instructions. NatGold does not have authority to direct purchases, sales, transfers, or other transactions in your High Ridge Trust, Co. account.
It means that High Ridge Trust, Co. holds and administers the assets in your account and acts on instructions submitted by you, subject to your account agreements, applicable law, and High Ridge’s security, compliance, and operational requirements.High Ridge does not independently decide whether you should purchase or sell NATG and does not determine whether NATG is appropriate for you.
Yes. Once NATG has been acquired and credited to your account, you can view your holdings and supported transaction information through the secure High Ridge Trust, Co. client portal.High Ridge will also maintain account records and provide statements or reports in accordance with its standard practices.
Where supported, you may submit an instruction through your High Ridge Trust, Co. account directing High Ridge to sell some or all of your NATG.Any sale will remain subject to available liquidity, applicable transaction terms, market and blockchain network conditions, transaction limits, compliance review, and High Ridge’s policies. High Ridge cannot guarantee a particular price, execution time, or future ability to sell NATG.
Supported transfers or withdrawals may be available, subject to your High Ridge Trust, Co. account agreements, security controls, compliance review, processing requirements, supported networks and addresses, and applicable fees.You do not need an external wallet to purchase, hold, view, or sell NATG through your High Ridge Trust, Co. account.
Approval, Transactions, and Fees
High Ridge Trust, Co. will not open an account for you if your application is not approved.Because wire instructions are provided only after account approval, you should not send funds before receiving confirmation that your account has been opened. Funds received from an unapproved or unacceptable source may be delayed, held, rejected, or returned.
No. Specifying a purchase amount or submitting an instruction does not guarantee that a transaction will be completed.A purchase remains subject to account approval, cleared and available funds, NATG availability, liquidity, applicable transaction terms, minimums and limits, market and blockchain network conditions, compliance review, and High Ridge Trust, Co.’s operational requirements.High Ridge does not guarantee that any particular price, quantity, or execution time will be available.
Generally, yes. Once a transaction has been completed and the acquired NATG has been credited to your account, the transaction will generally be final.A transaction may be corrected or reversed where required by applicable law, High Ridge Trust, Co. policy, a documented processing error, or an agreement with the applicable transaction counterparty.
No. High Ridge Trust, Co. does not recommend NATG, determine whether it is suitable for you, or provide investment advice regarding NATG.NatGold is responsible for NATG’s creation and issuance, token economics, reserve or resource representations, marketing materials, issuer disclosures, and information regarding the characteristics and risks of NATG. You should review NatGold’s materials and all applicable disclosures before confirming a purchase.
Applicable custody fees will be disclosed in the High Ridge Trust, Co. account documents and fee schedules provided to you.
Questions and Support
Contact High Ridge Trust, Co. with questions about:
- Identity verification and account approval
- Account documentation
- U.S. dollar wire funding and account balances
- Access to the High Ridge client portal
- Custody, statements, purchases, sales, transfers, or withdrawals
[email protected]
702-991-8060 ext 500
Contact NatGold with questions about:
- NATG and its underlying structure
- Token creation or issuance
- Token economics
- Reserve or resource representations
- NatGold’s marketing materials and issuer disclosures
- The characteristics or risks associated with NATG
[email protected]
+1 (646) 825-3038
- Purchasing NATG involves risk. Please review all disclosures and terms before proceeding.
